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Frequently Asked Questions
No. You have options. We can host your solution remotely, at our secure hosting facility, or we can install it on your own local server. There are advantages to both. Every agency’s situation is unique.
Call us (435-755-8385, x. 3) to see what would work best in your situation.
Does EFORCE Integrate with My Third Party Vendor?
We’re open to the passing and sharing of data with any third party vendor. If you’re interested in integrating with a specific vendor, give us a call for more details: 435-755-8385, x. 3.
Is Data Migration/Conversion Available from Our Existing Software?
Data conversion is available, but every agency’s situation is different, and it may not be the best option.
Call us at 435-755-8385, x. 3 to discuss the options that are best for your specific situation.
What Applications Does EFORCE Offer?
Service and Support
How Often is Support Available?
We have a customer support team available 24/7, 365 days a year. They’re there for you, day and night, to assist with your urgent needs.
Are Updates and New Version Releases Included in Your Annual Support?
Absolutely. Shouldn’t every software vendor offer that?
What Separates EFORCE from Other Vendors?
We’ve been providing web-based solutions to public safety agencies longer than any of our competitors. Which means we’re the industry experts in web-based law enforcement software.
While many of our competitors are now moving that direction, they’re far behind EFORCE in both experience and product capabilities.
But don’t just take our word for it. Check out the software for yourself and make your own decision.
Do You Charge More Hosting?
No. We charge the same whether we host your solution on our servers or install them on yours.
What Size of Departments Do You Work With?
We have customers of all sizes, from one-man college police departments to an entire country that uses our CAD system.
Do You Offer Grant Assistance?
Yes. See our page on grants for more information.
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