“We have been a PTS customer since 1999, so we knew what did and did not work for our agency,” said Frank Hutton, IT & Communications Director for the City of Pearl. “Our Police Chief, Tim Sarrett, was ready to make a change to a more ‘user friendly’ platform that would bring exceptional functionality inside a single solution.”
The police department will be implementing the full suite of eFORCE Software solutions. The suite includes Computer Aided Dispatch (CAD), Records Management Software (RMS), Jail Management Software (JMS), Municipal Court Software, Civil Process Software, Automatic Vehicle Locator (AVL) and eFORCE Mobile, including e-Citations.
“Our court and records computer systems are a challenge,” claimed Hutton. “We need a digital solution to streamline our processes from the time the officer makes an arrest to the final verdict by the Judge; eFORCE will be that provider.”
The City of Pearl is located directly east of Jackson, the state’s capital. The police department was established in 1973 with only six officers, and has since grown to become the tenth largest police department in the state of Mississippi, with over 80 sworn officers and 25 civilian employees.
According to Hutton, some of the key factors that set eFORCE apart from other vendors were the affordable cost of the software, the mobility it would provide for officers in the field and the software’s ability to seamlessly transfer data between city agencies.
“The way we handle policing in our communities is changing, and we have to adapt along with those changes”, said Chief Sarrett. “We must become more proactive in our efforts to prevent crime, instead of reactive. eFORCE is a step in obtaining that goal.”
About eFORCE Software
eFORCE Software is a tenured public safety software provider that offers flexible, state-of-the art, web-based solutions in a hosted or locally installed environment. Hundreds of customers enjoy the benefits of eFORCE’s proven, leading-edge technologies, which range from small hosted campus police departments to an entire country. For additional information, visit https://eforcesoftware.com.