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How Mobile Software has Changed Police Work

Posted by eFORCE on June 27, 2019



Mobile devices and applications have permeated the modern police service, making it possible to accomplish a wide range of tasks that, not too long ago, would have required a lot more time, money, and people.

As civilians, we’re already accustomed to using phones and tablets to add convenience to our lives. Police departments can build on that by switching more of their activities to the same devices and intuitive apps and really change the way they function.

A simple app has the potential to take those tasks that slow down the work or create more disorganization down the road and tackle them with a whole new process.

It’s all about combining convenience with functionality.

When you can do it right, it can change the way your officers work every day.

Getting and Delivering Data When You Need It

The right mobile software for police will allow officers to capture photos, fingerprints, signatures and more, all without the cumbersome nature of an average laptop or the sheer tediousness of traditional paper processes. You can document everything from some unruly neighbors complaining about an out-of-control hedge to serious accidents and criminal activity, all from a single handheld device.

This is one of the most important benefits of going mobile. Officers need some very specific tools and access to some very specific data at a moment’s notice in order to do their jobs effectively.

Mobile software solutions are making it easier and more effective than ever to access any information they need. More than that, these systems can change the entire workflow and case management processes of a department, which often leads to more cleared cases and more solid procedures.

Let’s look at how just a few different mobile tools can change the way you work.


The e-Citations mobile app can streamline the entire citations process, making it simpler, painless, and fast.

These apps are designed with a very intuitive interface, whether on a phone or a tablet, so no extra time has to be spent clicking and tapping your way forward and backward through the app until you find the option you were looking for.

Simply write a citation, edit if necessary, sign it, and then print it on the go.

Of course, it doesn’t end there. You still need to track and monitor these citations. Department heads need to know how the offers are performing, how many they are citing, and a lot of other important information.

Since everything is handled by the app, you can easily run detailed and specific reports whenever you need them. And forget about saving all the data until you can connect with another system. You just have to push the citation data straight to your own RMS or court software.

This also means you can start going paperless with your citation process. And the less paper you use, the less time you’ll have to spend managing all those files.

That’s more money and more time you’ll be able to save on every citation issued.

Simply put: those routine traffic stops can be shortened and made simpler. And you’ve probably already got the technology you need to make it happen.

Transit Fare Management

This is another simple way that public safety software can improve productivity and make some common tasks much more convenient.

Transit fare management software can create and issue citations, record any complaints, document any accidents, and a wide range of other activities that officers commonly face. Officers can even check records by scanning a government-issued ID (or doing it the old fashioned way and manually entering their name).

What do you need to do every time you pull someone over? Does that person have a record? Check it out roadside by searching the records management software. You’ll immediately know if it’s time to warn, cite or suspend that driver.

It’s fast and it’s simple and it’s a lot more convenient than previous options.

Records Management

Stay on top of your casework, reports, trainings, and certifications with an effective records management system.

When you are consistently collecting and sending data from multiple mobile devices, you will be able to effectively track cases throughout the entire process. This information will then be available to officers who need it on their phones or tablets.

When you’ve got this part of the process right, it’s even possible to make sure that reports are compliant even before they’re submitted.

Records management is critical to more effective police work, because it will allow officers to search through multiple jurisdictions’ databases and make sure you are connecting any incidents to any other cases, people, properties, and vehicles that may be related.

This kind of instant access wasn’t always possible (especially in the good old days of paper filing systems), but now, with powerful mobile devices connected to critical information (that is instantly updated), police departments all over the country are discovering new ways to improve efficiency and effectiveness.

Try it for yourself and discover how modern law enforcement software can help your department save money, cut down the number hours required to complete daily tasks, and start completing your cases more efficiently.


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