The Company
Over 8 years ago there was a collective agreement within the eFORCE® organization that the current development path and business practices in the public safety software industry had to change. Many companies were at the time, and still are, offering legacy systems even though they may have added new user interfaces. Others companies moved to a client – server based solution. Both solutions had their advantages and disadvantages but never addressed the issue that a software solution must continue to be an operational support tool for the customer. In short, your software should support you; you should not have to support your software. Too many times we found that perspective client’s motivation to move to a different system was that their current software was difficult to use, took to many internal resources to operate, and was expensive to maintain. In addition, data sharing was becoming more prevalent and these systems weren’t capable to handle this type of functionality.
In 2003, eFORCE® began its development on the next generation of public safety software browser-based products, which would solve many of the problems associated with software in this industry. It was concluded that a browser-based (ASP.NET – SQL Server) suite of products was the future of public safety. This platform was inherently designed for data sharing, is easy to use, can be accessed from anywhere, fit into a hosted or a SaaS (Software as a Service) model, is cost effective, and has the tools to build reliable and robust solutions.
Today, eFORCE® is the only vendor in the industry to have a complete suite of browser-based products including Computer Aided Dispatch (CAD), Records Management Software (RMS), Jail Management Software (JMS), Civil Process, Mobile, and Municipal Court. In fact, most of these modules are in their 2nd or 3rd major release on our browser-based platform. Not only are the eFORCE® products a generation ahead of the competition, they are proven reliable, and provide functionality other solutions do not. We are providing the technology and functionality that others simply just talk about doing in the future.
Company
Company Objective: “To provide solutions that increases public and officer safety while delivering an operational support tool which significantly impacts the efficiency of our customers”.
eFORCE® offers over 20 years of experience producing, designing, and implementing quality software solutions for public safety agencies. Our focus is to provide easy-to-use, state-of-the-art solutions based on an open architecture so these agencies may integrate with other applications and/or federal, state, and local systems. eFORCE® is a stable, profitable, technically driven company with a focus on customer service.
As technology has changed, so has eFORCE®. Our track record shows a dedication to stay ahead of the curve as we have had three major platform changes: Novell to Windows, and then Windows to our current browser-based solutions. Although we are the leaders in public safety software innovation, we realize that we must continue to dedicate significant resources to R&D, along with partnering up with our current customers, to insure we continue this tradition.
The company is led by Cory Bowers – CEO/President, Torrey Powell – CTO, along with other industry experts who have keys roles in the design and architecture of the eFORCE® solutions.
Customers
The eFORCE® customer base is nationwide spanning from Alaska to New Jersey. These customers include a wide variety of police, sheriffs, campus, security, transit, and several state agencies including: The State of Utah Price Regional Dispatcher Center, Denver RTD, Utah Division of Wildlife, The State of New Jersey Investigations Unit, The State of Texas DPS – Regional RMS, and The State of Hawaii Sheriffs and Narcotics Departments.
Roughly 25% of eFORCE® customer’s are utilizing our hosted solution, including the Denver Regional Transit District (RTD). The other 75% have local installations on centralized servers. Either way, eFORCE® customers enjoy the ability to share data while maintaining control of their system and data in a secure manner.
Growth
Since 2003 eFORCE®’s customer base and revenue has averaged a 50% growth each year. For the current year, eFORCE® is on track to once again hit the 50% growth in customers and to more than double its 2010 revenues.
