The Orange Dispatch 9-1-1 Communication Center provides communications services for the entire City of Orange.  The departments include The Orange Fire Department, The Orange Police Department and other essential city personnel.  The City of Orange has a population of approximately 18,000 people and is located on Interstate 10 in the extreme corner of southeast Texas.  The dispatch center consists of eight full time communication operators.

The Orange Police Department began using eFORCE® CAD and RMS in October 2006.  We were the first Texas agency to use this software.

Some of the features that we like about the system are:  easy to access information, easy to write reports and support from the eFORCE® Team in Utah is always available when needed.

With the ever present need to share data between law enforcement agencies and the advent of technology to do so, many agencies have many questions regarding how they share data, what data can be shared, and what tools are out there for data sharing.   Unfortunately, there are a lot of misconceptions about data sharing, the cost involved, and the methods available.

In the past, data sharing was as simple as agencies pushing basic records data to a central repository which could then be later queried by other departments.  Most of the time, this tool was provided by a vendor who allowed those participating agencies to share data as long as they utilized their software and are willing to pay, sometimes a great amount, for this service.  Although this method is still in use today, it has its limitations and precludes many agencies from sharing data because they do not have the same software.  It also restricts access to real time data and usually prohibits agencies from having control of their systems and data.

So what are the options for data sharing today?  Many!  In fact, there a number of low cost options.  The only real limitation to sharing data is your software vendor’s willingness to work other vendors, The Department of Public Safety, and law enforcement agencies who may not be utilizing their software.  With federal, state, and local mandates all pushing for standards that require software vendors to provide data exchange engines, the days of only sharing data if you’re on the same software are coming to a quick close.

Did you know that:

·         Software providers like eFORCE® and FATPOT, both local Utah companies, have cost effective tools that allow you to pass and share data with other agencies regardless of what software they are using?

·         eFORCE® and FATPOT provide services to over a 130 public safety agencies in Utah?

·         Data sharing is not only for records?  CAD to CAD, mug shots, pre-bookings, court, civil papers, etc… data can be shared.

·         The cost to share data should not be expensive?

·         You can maintain control of your data and system and still share data?

·         Your agency can share data with any other agency even if they don’t share the same software provider?

·         The State of Utah is currently developing tools and standards for data sharing?

So what is the REAL truth?  It’s the responsibility of all law enforcement, software providers, and IT departments to work together to increase public and officer safety through data sharing!

For more information about data sharing, please contact our offices by phone or email.

1-888-570-4943 x3 
sales@eforcesoftware.com
www.eforcesoftware.com

eFORCE®was recently awarded with the Citizen's Recognition Award from the Smithfield Police Department for eFORCE®'s "Outstanding efforts in advancing the quality of our community."

eFORCE® looks forward to continually providing the city of Smithfield with technology that will not only meet their city's needs today but grow with them into the future.

 eFORCE software recently attended the Western Chiefs Show in Las Vegas, NV. This was the first time we had attended this Conference and we were amazed at the turn out and all the agencies we were able to meet with on a individual basis.

We look forward to our upcoming shows as well as the Western Chiefs Show next year!

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