eFORCE® Blog

eFORCE Customer Spotlight: Payette County SO & Payette PD

Tuesday, March 01, 2011
Fresh air, wide open spaces, grazing livestock, and friendly people reside in Payette County.  A place you can enjoy hunting and fishing along the river.  Travel on Highway 95 to Payette City, which is the gateway to Hells Canyon recreation area, to participate in local events i.e. Cruz Night and the Apple Blossom.  Payette City is located at the confluence of the Payette and Snake River in Idaho near the Oregon border.

 

A rural community with dedicated men and women in law enforcement ready to protect and serve approximately 23,000 residents.  Payette City employs 12 certified officers and 2 civilian employees.  Payette County Sheriff’s Office employs 17 certified officers, 8 dispatchers, 12 detention officers, and 6 civilian employees.

 

Payette County Sheriff’s Office and Payette Police Department value the benefits of working together to achieve common goals.  Joint efforts to enforce the law, respond to emergencies, provide public assistance, and minimize operational costs are evident in Payette County.  This is demonstrated by a dispatch center servicing multiple law enforcement jurisdictions and other first responders, a detention facility, and a drug task force team represented by three counties and their incorporated cities.

 

A critical member of our team is eFORCE®.  Payette County utilizes all the eFORCE® system-wide management tools:  CAD, RMS, Jail, Civil, and Mug Shots.  Success is easily measured by the unique technology to share multi-agency information with a simple “touch of a button” and flexibility to access the system remotely.  eFORCE® has provided our departments with excellent customer service.  They are timely in assisting with any technical problems and welcomes requests for agency customization.  Although change is difficult, upgrading to eFORCE® was relatively smooth.  The continuous dedication for system reliability, user-friendly platform, and keeping costs down to a minimum is greatly appreciated.  We value the eFORCE® support team, which cannot be measured by any other.

eFORCE Customer Spotlight: Lincoln County Sheriff's Office

Friday, January 07, 2011
Lincoln County is a rural county located on the western border of Wyoming.  There are approximately 17,000 residents that spread over 4,180 square miles.  There are two population centers located 100 miles apart, the Star Valley area and the Kemmerer area, with the jail and main Sheriff’s Office is located on the county seat of Kemmerer.  Both Kemmerer and Star Valley have dispatch centers that operate 24/7.

Lincoln County provides dispatch services for all police departments, fire departments, EMS services and all other first responders in the county. Lincoln County is a main thoroughfare to Yellowstone National Park and Jackson Hole, Wyoming.

Lincoln County currently uses eFORCE® CAD, RMS, Jail and Civil products. The ease of use and customer service are excellent. The time spent training new employees on our software has been cut drastically. The ability to handle most administrative functions internally have also been beneficial. eFORCE® is always looking to improve on what they already have as well as bring new products that help in our everyday operations.